1. Introduction
Welcome to CryptoInsightAI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
CryptoInsightAI is an educational cryptocurrency analysis platform. We provide AI-powered market analysis, technical indicators, and portfolio tracking tools for educational purposes only. We do not provide trading functionality or financial advice.
2. Information We Collect
2.1 Personal Information
When you create an account, we may collect:
- Email address - For account creation and authentication
- Username - Your chosen display name
- Subscription information - Payment details processed through RevenueCat
- Profile preferences - App settings and customization options
2.2 Usage Data
We automatically collect certain information about your use of the Service:
- App usage analytics - Screen views, feature usage, session duration
- Technical information - Device type, operating system, app version
- Performance data - Crash reports and error logs (anonymized)
- AI analysis usage - Number of analyses performed (for subscription limits)
2.3 Financial Data
For portfolio tracking features:
- Portfolio holdings - Cryptocurrency positions you choose to track
- Transaction data - Purchase prices and dates you manually enter
- Investment preferences - Your selected cryptocurrencies and watchlists
Note: We do not connect to your actual exchange accounts or access your real trading data. All portfolio information is manually entered by you for tracking purposes only.
3. How We Use Your Information
3.1 Service Provision
- Provide AI-powered cryptocurrency analysis and insights
- Display real-time market data and technical indicators
- Maintain your portfolio tracking and performance analytics
- Manage your subscription and feature access
3.2 Service Improvement
- Analyze usage patterns to improve app functionality
- Develop new features based on user behavior
- Optimize AI analysis algorithms and accuracy
- Enhance user experience and interface design
3.3 Communication
- Send important service updates and notifications
- Provide customer support and respond to inquiries
- Share educational content about cryptocurrency analysis
- Notify you about subscription status and renewals
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We share certain information with trusted service providers:
- Supabase - Database hosting and user authentication
- RevenueCat - Subscription management and payment processing
- OpenAI - AI analysis services (anonymized market data only)
- Binance API - Real-time cryptocurrency market data (public data only)
4.2 Analytics and Performance
- Usage analytics - Aggregated, anonymized data for service improvement
- Crash reporting - Technical error reports to improve app stability
- Performance monitoring - App performance metrics and optimization
4.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal obligations and court orders
- Protect our rights, property, or safety
- Prevent fraud or abuse of our services
- Enforce our Terms of Service
5. Data Security
5.1 Security Measures
- Encryption - All data is encrypted in transit and at rest
- Secure authentication - Supabase-powered authentication with email verification
- Access controls - Row Level Security (RLS) policies in our database
- Regular security audits - Continuous monitoring and security assessments
5.2 Data Storage
- Data is stored in secure, SOC 2 compliant data centers
- Regular backups with encryption and access controls
- Geographic data residency options where available
- Automatic data retention policy enforcement
6. Your Privacy Rights
6.1 Access and Control
You have the right to:
- Access your data - Request a copy of your personal information
- Update information - Modify your profile and preferences in-app
- Delete your account - Request complete account and data deletion
- Data portability - Export your portfolio data in standard formats
6.2 Privacy Controls
- Analytics opt-out - Disable usage analytics collection
- Notification preferences - Control email and push notifications
- Feature permissions - Manage app permissions on your device
- Data sharing preferences - Control optional data sharing
6.3 GDPR Compliance
For users in the European Union, you have additional rights under GDPR:
- Right to rectification of inaccurate personal data
- Right to erasure ("right to be forgotten")
- Right to restrict processing of your personal data
- Right to object to processing based on legitimate interests
- Right to lodge a complaint with supervisory authorities
7. Data Retention
7.1 Retention Periods
- Account data - Retained while your account is active
- Portfolio data - Retained for the duration of your subscription
- Usage analytics - Aggregated data retained for 2 years maximum
- Support communications - Retained for 3 years for quality assurance
7.2 Data Deletion
- Account deletion removes all personal information within 30 days
- Portfolio data is immediately inaccessible upon account deletion
- Anonymized analytics data may be retained for service improvement
- Legal obligation data retained only as required by law
8. International Data Transfers
Our services are hosted globally to provide optimal performance. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Adequacy decisions for transfers to approved countries
- Certification schemes and codes of conduct compliance
- Regular assessment of transfer mechanism effectiveness
9. Children's Privacy
CryptoInsightAI is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover we have collected personal information from a child under 18, we will delete such information promptly.
10. Cookies and Tracking
10.1 Mobile App Data
Our mobile app uses local storage and analytics SDKs to:
- Remember your login status and app preferences
- Cache market data for offline viewing
- Track app performance and crash reporting
- Analyze feature usage for improvement
10.2 Website Cookies
Our website may use cookies for:
- Essential website functionality
- Analytics and performance measurement
- User preference storage
- Security and fraud prevention
11. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy in our app with a new "Last Updated" date
- Sending email notifications for significant changes
- Displaying in-app notifications about policy updates
- Requiring acceptance of new terms for continued service use
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
12. Educational Disclaimer
Important: CryptoInsightAI provides educational content and analysis tools only. Our AI analysis, market insights, and portfolio tracking features are designed for educational purposes and should not be considered financial advice.
- All analysis includes educational disclaimers and risk warnings
- We do not provide investment recommendations or trading advice
- Users are responsible for their own investment decisions
- Cryptocurrency investments carry significant risks